Impact of human resource development (HRD) practices on pharmaceutical industry’s performance: The mediating role of employee performance. Read more
- The following employee performance measures were examined: efficiency of work, planning of work, creativity and innovation and making efforts.
- The following organizational performance measures were used in the study: service quality and customer satisfaction.
- The findings of the study indicated that HRD practices impacts employee performance through performance appraisal and training and development interventions.
- The training needs identified should be valuable, realistic and established on the business strategy of the organization.
Otoo, F.N.K., Otoo, E.A., Abledu, G.K. and Bhardwaj, A. (2019), “Impact of human resource development (HRD) practices on pharmaceutical industry’s performance: The mediating role of employee performance”, European Journal of Training and Development, Vol. 43 No. 1/2, pp. 188-210
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