Impact of human resource development (HRD) practices on pharmaceutical industry’s performance: The mediating role of employee performance. Read more 👇
🧠 Smart take-aways
💡 The following employee performance measures were examined: efficiency of work, planning of work, creativity and innovation and making efforts.
💡 The following organizational performance measures were used in the study: service quality and customer satisfaction.
💡 The findings of the study indicated that HRD practices impacts employee performance through performance appraisal and training and development interventions.
💡 The training needs identified should be valuable, realistic and established on the business strategy of the organization.
👨🎓👩🎓 Reference
Otoo, F.N.K., Otoo, E.A., Abledu, G.K. and Bhardwaj, A. (2019), “Impact of human resource development (HRD) practices on pharmaceutical industry’s performance: The mediating role of employee performance”, European Journal of Training and Development, Vol. 43 No. 1/2, pp. 188-210
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